Privacy policy - bateriasadomicilioesteponamarbella.com

I. GENERAL INFORMATION
In compliance with the current legislation, Grúas y Baterías RoadSur (hereinafter, also the Website) commits to adopting the necessary technical and organizational measures, according to the appropriate level of security for the risk of the data collected.

Laws incorporated in this privacy policy
This privacy policy is adapted to the current Spanish and European regulations on personal data protection on the internet. Specifically, it complies with the following laws:

Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data (GDPR).
Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
Royal Decree 1720/2007, of December 21, approving the Regulation for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data
The controller of the personal data collected by Grúas y Baterías RoadSur is Antonio Jesús Gómez (hereinafter, Data Controller). His contact details are:

Address: Avenida España Nº68, 3C. Municipality of Plasencia, Province of Cáceres (10600)

Contact phone: 608120370

Contact email: info@bateriasadomicilioesteponamarbella.com

Personal Data Registration
In compliance with the GDPR and LOPD-GDD, we inform you that the personal data collected by Grúas y Baterías RoadSur through the forms provided on its pages will be incorporated and processed in our file to facilitate, expedite, and fulfill the commitments established between Grúas y Baterías RoadSur and the User or maintain the relationship established in the forms the User fills out, or to attend to a request or query from the User. Additionally, according to GDPR and LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to their purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data
The processing of the User’s personal data will be subject to the following principles established in Article 5 of the GDPR and Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Principle of lawfulness, fairness, and transparency: The User’s consent will be required at all times after being informed of the purposes for which personal data is collected.
Principle of purpose limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
Principle of data minimization: The personal data collected will be only what is strictly necessary for the purposes for which they are processed.
Principle of accuracy: Personal data must be accurate and kept up to date at all times.
Principle of storage limitation: Personal data will only be stored in a way that allows the identification of the User for the time necessary for the purposes of its processing.
Principle of integrity and confidentiality: Personal data will be processed in a way that ensures its security and confidentiality.
Principle of proactive responsibility: The Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data
The categories of data processed by Grúas y Baterías RoadSur are solely identifying data. Under no circumstances are special categories of personal data processed as defined in Article 9 of the GDPR.

Legal basis for processing personal data
The legal basis for processing personal data is consent. Grúas y Baterías RoadSur commits to obtaining the User’s explicit and verifiable consent for processing their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not condition the use of the Website.

In cases where the User must or can provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation performed.

Purposes of processing the personal data
Personal data is collected and managed by Grúas y Baterías RoadSur to facilitate, expedite, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms that the latter fills out or to attend to a request or query.

Additionally, the data may be used for commercial purposes of personalization, operation, and statistics, and activities related to the corporate purpose of Grúas y Baterías RoadSur, as well as for extracting, storing data, and marketing studies to adapt the Content offered to the User, and to improve the quality, operation, and navigation of the Website.

At the time personal data is obtained, the User will be informed of the specific purpose or purposes for which the personal data will be used; that is, the use or uses that will be given to the information collected.

Data retention periods
Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18 months, or until the User requests its deletion.

At the time personal data is obtained, the User will be informed of the period during which the personal data will be retained or, when that is not possible, the criteria used to determine this period.

Recipients of personal data
The User’s personal data will not be shared with third parties.

In any case, at the time personal data is obtained, the User will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors
In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years old may lawfully give their consent for the processing of their personal data by Grúas y Baterías RoadSur. If the User is under 14 years of age, the consent of the parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data
Grúas y Baterías RoadSur commits to adopting the necessary technical and organizational measures, according to the appropriate level of security for the risk of the data collected, to ensure the security of personal data and prevent accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, ensuring that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted or encoded.

However, since Grúas y Baterías RoadSur cannot guarantee the absolute invulnerability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller commits to notifying the User without undue delay when there is a breach of personal data security that is likely to result in a high risk to the rights and freedoms of natural persons. According to Article 4 of the GDPR, a breach of personal data security means any breach of security that leads to the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who commits to informing and ensuring, through a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and anyone to whom it makes the information accessible.

Rights derived from the processing of personal data
The User has rights over Grúas y Baterías RoadSur and can, therefore, exercise the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Right of access: This is the User’s right to obtain confirmation of whether Grúas y Baterías RoadSur is processing their personal data or not, and if so, obtain information about their specific personal data and the processing that Grúas y Baterías RoadSur has carried out or carries out, as well as, among other things, the available information about the origin of said data and the recipients of the communications made or planned for them.
Right to rectification: This is the User’s right to have their personal data modified if it turns out to be inaccurate or, considering the purposes of the processing, incomplete.
Right to erasure (“the right to be forgotten”): This is the User’s right, provided that the current legislation does not establish otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for the processing; the User opposes the processing and there is no other legitimate reason to continue with it; the personal data has been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, considering the available technology and